File complaint before consumer forum against DTDC and seek orders to direct DTDC to pay market price of LED TV
2) also seek litigation costs and compensation for mental torture undergone by you
I have sent one electronic equipment(LED TV) to Patna, Bihar through DTDC and took the insurance as well in the month of may 2017. When they have delivered it TV was broken. Immediately i have informed the DTDC and shared all the required details to claim the insurance But even after four months they are not saying anything. Now a days they are not taking call as well. Whenever i go and try to meet the contact person then they are not available in office. Please help me to get this thing settled.
File complaint before consumer forum against DTDC and seek orders to direct DTDC to pay market price of LED TV
2) also seek litigation costs and compensation for mental torture undergone by you
Send them a couple of email asking them to redress your grievance by processing your claim. If that does not helps, shoot a legal notice to them. Even if that does not moves them, file a case in the consumer court and seek damages, compensation etc.
Can I take the help of kaanoon.com to log a case against the dtdc . If yes then how much it will cost and time to get it done.
Complaint before consumer forum can be filed in Pune or in Patna
You can contact local lawyer in Pune or Patna from Kaanoon.com for filing complaint
Yes, you could take the help of Kaanoon to send a legal notice to dtdc. The cost involved will be minimal and the needful will be done within a couple of days.
Sir, you can file a case for damages in the consumer forum ... Both the insurance company and the dtdc will be summoned by court
You can send a legal notice to them and after which also if they fail to respond you can file a complaint in the consumer forum and seek compensation along with the cost of litigation.
Regards
Send a legal notice to DTDC. Then file case before District Consumer forum after notice period for getting damages and litigation expenses.
This is deficiency of service which is actionable by filing a complaint case before District Consumer Forum to claim the cost of LED TV and compensation for mental agony apart from litigation cost.
You first issue a legal notice demanding the Damages as per the company rules.
If you don't get proper response you may prefer a complaint before consumer forum for damages and compensation.