Car caught fire because of manufacturing and destroyed completely
Hello Sir,
I have bought a car TATA Zest from TATA Motors on March 2015. As per the company guidelines I have serviced the vehicle after 3 months. I have not made any modification/alteration to the vehicle. Vehicle was in same condition as I bought.It had covered a distance of approximately 4000KMs. On 23rd January 2016 , I was traveling with my wife , my son and my friend and his wife to my hometown.We have hardly traveled 25KMs , we smelt something burning , we thought its from outside , same moment 2 guys came from the opposite direction alerted us of fire in the engine bay. We immediately got down from the car. Within few minutes fire as completely engulfed the car. Some passerby called the fire service , but before they reached the spot car was completely burnt. TATA motos say there were not able to conclude on the root cause of the problem. But its clear that they have sold me a car with manufacturing defect. Had not those 2 guys alerted us we would have lost our lives. We would not have got time to get out of the car. We have undergone severe mental trauma after this incident. I have lost my valuable time, money and effort running behind all the departments to complete the formalities police , insurance , fire station etc. I want to get justice now for whatever I have lost and suffered. Please advice.
Regards,
Harish
Asked 8 years ago in Civil Law
Thanks for the advice. I have already started the insurance claim process. As per the update from the insurance company i will be getting the full IDV value within 2-3 days. As I have the car loan they will be sending the DD to the bank.
Could you please let me know what I can claim(amount) from the company for selling a car with manufacturing defect?
Asked 8 years ago