1) you can issue legal notice to builder that you have already cancelled the booking but have till not received refund of booking amount of Rs 2 lakhs . request them to refund within 15 days failing which you will have to move consumer forum against the builder for recovery of amount with interest

2) if builder fails to pay file complaint before consumer forum and seek refund with interest

3) also compensation for mental torture undergone by you

4) please note that cases before consumer forum take 2 years to be disposed of

1. Breach of promise is a ground on which you can seek the cancellation of the booking and also the refund of the booking amount, but the breach has to proved in accordance with the law.

2. If you have any documentary proof including an email conversation where the builder has informed you that the unit is east facing, you may successfully sue the builder to not only refund the booking amount but also compensate you for the breach.

3. It is very normal on the part of the builders to delay the refund on one pretext or another. They wake up from their sleep only when they receive a notice from the lawyer. So you may also issue a lawyer's notice to the builder to refund the amount. If better sense does not prevail on the builder even after the notice from your lawyer you may then sue him for the refund of the amount and also compensation.

first and foremost get a legal notice issued on the builder calling upon him to cancel your booking for the reason that he made false promises and assurances and to return the entire booking amount without deducting a single rupee.

Next if he on receipt of the notice fails to respond to your demands, then file a consumer complaint seeking for this relief along with other costs and damages from the builder.

A. Issue a legal notice to the builder to return the paid amount with interest.

B. In the event of fail to return the same even though issued the legal notice that you can approach the consumer forum under the deficiency in the Service.

C. You can initiate summary legal proceedings against the same before the court to recover the amount.

D. You are eligible to claim compensation and damages under metal agony ground and promissory estoppel principle.

HI, First issue a legal notice against the builder and ask him to pay the cancel amount and if he failed to repay the amount then lodge a complaint in the consumer forum as there is a deficiency of service on the part of the builder.

You must give in writing about all the deficiencies and the irregularities they have done after booking the flat including the east-west facing etc.You must also mention that such attitude of the firm is illegal and cannot be trusted upon especially if the builder is so much infirm in his own deed and words. You may hint the builder that his action will be attracting deficiency of service and can be taken up with the consumer forum too hence ask him to return the advance money held by him immediately, failing to invoke proper response to this letter you may approach the consumer forum with the details for redressal of your grievances.

1.Hope you have preserved all documents like brichure, email etc confirming you about the area, price and also the building being east facing,

2. Immediately file a complaint case before the Consumer Dispute redressal Forum alleging deficiency in service and unfair business practice claiming refund of the entire bokking amount paid with interest, damage and cost,

3.Engage a lawyer at Bangalore having expertise in this field.