If any member or a resident or a tenant of a co-operative group housing society is not able to get what one should get as services from the said society, he/she has all the rights to serve a legal notice on the society. The managing committee is responsible to ensure that what ever are the rights of the members or their representatives should be and must be given / provided without any delay. But if the managing committee is not providing the required services, a legal notice should be served upon it.
If situation as explained above arises the members have their right to serve legal notice on the Society and still if the society do not mend their ways, a legal case may be lodged at 3 places (1) Registrar (2) Consumer Court (3) Criminal Court, it is the sole choice of the complainant to file the case 1 or 2 or all the 3 options open before him.
I think the judgement in the case referred below may be of some use to yur cse pending in the arbitration court also:
Judgment of Mr. SC Khatri, Arbitrator dated 4th March, 2014 on Common Space Car Parking Charges – illegal & to be refunded with interest. The judgment was in Arb.Case No.73/GH/DR/ARB/2012-13 Dated: 04th March, 2014 IN THE COURT OF MR. SC KHATRI, ARBITRATOR APPOINTED BY
THE REGISTRAR OF CO-OPERATIVE SOCIETIES GOVT OF NCT OF DELHI,
B-84 (G.F.) HARI NAGAR, CLOCK TOWER, NEW DELHI-110064
for an award under AWARD UNDER SECTION 71 OF THE DCS ACT, 2003.
The proceedings in the above matter may benefit you.