issue a legal notice through an advocate and file complaint before District consumer forum for Defeiency of service and seek refund along with compensation for mental agony.
I purchased new car which I have checked in warehouse of dealer and it was in perfect condition at that time.At the time of delivery the car had scratches and dent,two doors were defective (does dont lock properly)so I refused the delivery of car.That car is a RTO passed vehicle number is allotted.Dealer has repaired the faults with out my concern though I have clearly told them I dont want defective car I want to cancel the car want my money back.I sent official mails and complained has been registered with car company but no satisfactory response from dealer and company. I will be paying my first EMI of the vehicle after 4 days without having keys of my car. How I can get my money back? Please help considering all legal and government guidelines
issue a legal notice through an advocate and file complaint before District consumer forum for Defeiency of service and seek refund along with compensation for mental agony.
1) defects have been rectified by dealer
2) locks of door close properly and dents repaired
3) you would not get new car
4) you can file complaint against manufacturer and dealer before consumer forum and seek replacement of car
A complaint case must be filed in the state consumer disputes commission immediately and relief must be sought for deficiency in services and fraud and cheating.
Regards
Hello,
1) You have to get a legal notice issued to the vendor and the manufacturer about the defective car and seek refund or replacement of the car.
2) You should not accept/ acknowledge that you had seen the car intact, but maintain that thou had no opportunity tho inspect the car before the registration was done.
3) If the legal notice does not produce the desired results, you must file a case before the consumer redressal forum seeking compensation.
3) Pay the emi and refuse to take delivery.
Hello,
Send a legal notice to them and thereafter lodge a complaint against them before the consumer forum
This is the deficiency in service and for which the proper forum is consumer forum to lodge the complaint
Regards
Do you have enough proof that the car was defective if yes then you may file a case before the Consumer Forum for deficiency in service and return of money , if not then take your case to the company of the car with the dealer in writing and see what reply they give, if they give in negative , then file the case.
- The said dealer is responsible for the refund of the Car amount .
- Since, you have already raised this issue before the Company as well , hence, as per The Consumer Rights Act , the Dealer is responsible for the condition of the goods .
- Further, as upon your communication , they turn deaf ear , then , now you should sent him a Legal Notice with the help of any lawyer , and in case not getting refund , file a Complaint case before the Consumer Court for the Deficiency of services .
- Dont worry, you will get your refund with the cost of legal expenses.
Good Luck and dont forget to rating Positively.
Yes you can get your money back.
You need to file a complaint in District consumer redressal forum against the Dealer and Car company for refund of the money paid along with compensation for mental harassment.