hello
The Government functionaries clothed with power to award Government contracts indisputably a public largesse, are required to act in a fair, transparent and objective manner while dealing with tendering process or awarding contracts. The rules of game are not to be acted upon in a hyper-technical manner, unmindful of what is otherwise a fact of common knowledge and not to trip people up or penalize an aspirant for contract. Whatever is not fair, transparent and objective, would be in conflict with Rule of Law and therefore tainted with arbitrariness.
therefore you do have a remedy and you should file a writ petition before the HC. because of the mistake of the other bidder, you cannot be penalized. you did contact the authorities and have records
regards