Amount debited from my account incorrectly
Hello Sir's
On 24th August 2016 at 8.30pm , Amount debited (INR 61,126) from my ICICI Bank account, I got SMS alert , when I Checked online the transaction details are mentioned like this
CMS/[deleted]/ICICIPRULIFEINS__17991543
When I called bank customer care, they say out of support hrs , only debit card fraud entertrained , when i Call icici pru life (policy no 17991543)
I had taken one poilicy or 60000 (Policy no was 18807261) , and cancelled in freelookup period on 08-aug-2014 , amount was refunded and no premium / no notification / no alerts for premium in 2015 or thereafter
All of sudden account debited INR61126, no sms alert, no premium reciept email till now, when I call callcenter cannot reach executive without entering policy no , when I enter 18807261 - it says incorrect policy
I have give complaint in bank , they are getting back in 15 days. But I want to know what legal action I can take.
Even if they return my money , I want to make them shit in their pants for harassing me and my family , My wife not slept for 3 days already tension between us for some other reasons
Please Note: No amount refunded to my account till i write query for advise (26-aug-2016)
Asked 7 years ago in Business Law