Hello Sir, I need your advice on my airtel mobile bill. Last month i activated my international roaming and after that I travelled to Abu Dhabi, as soon as i landed there i switched on my cell and forgot to off the mobile data and it was on for 30 just minutes with the cell phone in my pocket. Now airtel has sent me a bill of rupees 19666 /- by saying that i used 2000 mb data on international roaming. I tried to speak with the customer support they said i have to pay this bill as i used the data. But my point is i never used the data as the cell phone was in pocket, i only have whatsapp account and no face book account, ok lets consider whats app was running in backhand but there was no messsaging no video downloading, no browsing at all. Sir please help me i am feeling very cheated by airtel.
Asked 8 years ago in Civil Law