• Cancellation of temporary no of car

Sir I purchased new grand i10 from Chandigarh.on3.10.19.Car AC became defective when I was just 100mtre from Dealer same day.Car was handed over to me on6.10.19 after attending AC.On9.10.19 same problem repeated.Now I refused to take car from dealer after repair and demand refund.Dealer making excuses that temporary no can't be canceled.Pl advice
Asked 4 years ago in Civil Law

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14 Answers

Hello,

that is right sir. Even the national consumer forum says that you can be compensated for the mental harassment and if the card can be repaired then you can not get refund for the car.

 

this is a setteled law.

 

regards

Anilesh Tewari
Advocate, New Delhi
18078 Answers
377 Consultations

5.0 on 5.0

From first date, the car is defective. Now stop using car and returned to dealer and demand full refund. If he refuses, use the car , send him legal notice for return and refund with interest. Than file consumer complaint and till order comes keep using it.

Yogendra Singh Rajawat
Advocate, Jaipur
22633 Answers
31 Consultations

4.4 on 5.0

Manufacturer and dealer are liable during warranty period to carry out necessary repairs 

 

they would not be liable to refund 

your money unless your car cannot be repaired 

Ajay Sethi
Advocate, Mumbai
94712 Answers
7530 Consultations

5.0 on 5.0

Collect car from dealer 

 

dealer is not liable to refund your money 

Ajay Sethi
Advocate, Mumbai
94712 Answers
7530 Consultations

5.0 on 5.0

Dear Sir,

Call your dealer as soon as possible (preferably, the same or next day after your purchase) and ask to speak to the sales or general manager. If you haven't yet taken possession of the vehicle, tell the dealer you don't want to purchase the car and to cancel the sale

Netravathi Kalaskar
Advocate, Bengaluru
4952 Answers
27 Consultations

4.8 on 5.0

You can go before consumer court for refund and compensation under deficiency of service in the said case

Prashant Nayak
Advocate, Mumbai
31946 Answers
179 Consultations

4.1 on 5.0

Send a legal notice immediately to the dealer .

 

Do not give the dealer or manufacturer too many opportunities to repair your car. A handful of visits are enough for them to diagnose and eliminate a functioning car’s problems. If there is no end to problems surfacing, it is better for you to consider alternative action. It's the duty of a car manufacturer to remove the defects in a vehicle and make it roadworthy. A free extended warranty period is a good solution for cars that are only slightly problematic, but if you are convinced that your car is beyond repair push only for refund or replacement. It is their duty to take steps to remove the defects and provide the vehicle to the complainants in a roadworthy condition. Verbal promises are worthless. If the manufacturer or dealership commits to anything, have them put it in writing.

 

Consumer Protection Act on the statute book by defining the word "defect" in section 2(1) of the Act shows that, "any kind of fault or imperfection or short coming in the quality, quantity, potency, purity or standard which is required to be maintained by or under any law for the time being in force or under contract express or implied or is claimed by the trader in any manner whatsoever in relation to any goods

Ajay N S
Advocate, Ernakulam
4073 Answers
111 Consultations

5.0 on 5.0

See you can serve legal notice to the dealer and car company seeking refund or changing vehicle since it is defective and they sold you a defective vehicle.

If on notice they fail to take any action or resolve issue file a consumer complaint before the court seeking same reliefs.

Also use social media and post there this will create some pressure on dealer and company.

Shubham Jhajharia
Advocate, Ahmedabad
25514 Answers
179 Consultations

5.0 on 5.0

-  As per law, for the delivery of a defective Car , the Dealer and the Car manufacturing Company are jointly and severally responsibe for the same and to refund the amount paid by you,

- Dont take the delivery of the Car , to make your case sound, and lodge your complaint with them , that due to delivery of defective car, you have refused to take the same. 

- Further, issue a legal notice to the Car company and the said dealer after enclosing the written complaint , and thereby ask them to refund you full amount paid by you, including compensation for mental harassment.

- If , they deny, to response you , then you should file your complaint with the comsumer court , after enclosing all the correspondece, which i mentioned above. 

- Dont worry, you will get your amount refunded. 

 

Good luck and dont forget to ratiing Positively.

Mohammed Shahzad
Advocate, Delhi
13219 Answers
198 Consultations

5.0 on 5.0

Dear even if the temporary no. cannot be cancelled it is valid only for a month from purchase date.

if builder is refusing the refund on ground of non cancellation of temp. number.

you should file a complaint before District consumer Dispute Redressal Forum(DCDRF) for refund of money along with interest and compensation for Harassment and agony suffered due to defective delivery.

Mohit Kapoor
Advocate, Rohtak
10687 Answers
7 Consultations

5.0 on 5.0

If the dealer refuses to accept your rejection of the car, contact the customer relations department of its manufacturer straight away. They might be able to mediate.

Mohammed Mujeeb
Advocate, Hyderabad
19299 Answers
32 Consultations

4.7 on 5.0

you can file complaint before district consumer court under defeincy of services and seek refund along with compensation . 

Mohammed Mujeeb
Advocate, Hyderabad
19299 Answers
32 Consultations

4.7 on 5.0

The temporary number or permanent number is not your problem, it is the problem of the seller.\

You may refuse to accept the defective car, and inform him that you will drag him to consumer forum as well as you will go to the press media about this fraudulent sale, the dealer will certainly oblige to the demands made.

 

T Kalaiselvan
Advocate, Vellore
84913 Answers
2194 Consultations

5.0 on 5.0

You want the reply by mail, then you may have to contact any advocate of this forum personally by booking a consultation with the chosen advocate.

 

T Kalaiselvan
Advocate, Vellore
84913 Answers
2194 Consultations

5.0 on 5.0

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