Before one year ago my mother in law’s FD was matured so he went to bank . And bank mager had convinced her to opr for a sbi insurence sum assured for 5 lakh and premium was 50000 each yearfor five years.manager had received a cheque of 500000 for that and 50000 was cut but auto debit toward sbi insurance plan. My mother in law is dumb in this mater so she she thought 500000 sum assured as she given to bank in bill. The bank manager had told her that she can withdraw 5 lac any time she wants. Now after one year i cheked the detail and 5 lac had nothing to do with that policy document. I also chek passbook and entry of 5 lac is in favour of some bank ac number which was not associated with any of us. So i am going tomorrow to meet that manager. If he resist that that 5 lakh chaq was signd by your mother and we dont have anything with this issue then what can i do?? What shud i consider when i am going to meet him??
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1) file police complaint of cheating , criminal breach of trust against bank manager if he has fraudulently transferred Rs 5 lakhs being maturity amount of FD into his account
2) if your mother in law has opted for until linked insurance plan for Rs 5 lakhs wherein Rs 50000 was to be paid every year by her for period of 5 years on maturity she would get Rs 5 lakhs then you cnnaot hold bank manager responsible as mother in law has signed policy documents
1. This is the modus operandi played by most bank managers to dupe the gullible consumers.
2. What bank manager has done it surely tantamount to cheating and fraud but there is no evidence to prosecute him as your mother in law must have signed the relevant forms and given her consent.
50000 as a premium paida by autodebut in account on 25 jan 2018 while the 500000 was transfered by cheque in some account on 30 jan 2018 ( as manager told her to do her so she did) both entries are diffrent. The manager gave wrong information to costomer my mother in law whos is retiered and old age of now. So in that case anything can be done??
Obtain details from
manager as to whose account funds have been transferred
then take legal proceedings as advised herein above
1)File a complaint against manager u/s 420.
2) you can also file a complaint in District consumer forum under deficiency of service and claim compensation .
Nothing can be done as there is no evidence with you to probe the cheating committed by manager.
1) You have to cross check the account in which money has been transferred under RTI act.
2) Plus you can make complaint in Consumer Forum, head office of the bank and in RBI one copy.
Rest, still want to know in more detail about the facts, so that would advice you more presicely.
When ever you feel any deficiency in service by the bank not in this case , in future also, immediately file an application before the Consumer Court for the same and so on.
Your mother in law after ascertaining the facts, should first inform the bank's higher officials about this fraud done by the manager and then if necessary give a complaint against the manager to the bank as well as to the police.
The bank will certainly respond after investigating the matter and give her a favorable reply or else she may proceed legally against the manager and the bank also.
This is absolutely fraud done by the manager in connivance with other bank staff in the name of a third person.
By a police complaint the manager will confess to the crimes done by him, so you may better give a police complaint after exhausting the remedies with the bank's higher officials.
you can file complaint before consumer court and also file a criminal complaint for cheating in form of FIR or before court.
