• Car loan

I had a loan with SBI for my car, the loan tenure got over a few years back. However a few months back I got a call from a SBI stating that there was an amount still pending ( with interest for the last few years it is now INR 38000). They claim this happened as the interest rate fluctuated and they did not increase the amount. 
So I asked them why they did not reach out to me earlier or continue to take the money as I did not stop them. I also checked my bank account and all the money has gone out correctly infact the amount has also increased on a few occasions due to th interest rate fluctuation. I told them that if needed I will pay the principal but not the interest rate I also met the branch manager but no outcome ... They want me to pay the full amount due to no fault of mine. I have met the branch manager but he is not helping he just gave me a print out of the statement and said kindly figure it out, but whatever happens you need to pay this amount.Need help in resolving this, kindly suggest next steps.
Asked 7 years ago in Civil Law

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15 Answers

Claim of bank is barred by limitation 

 

2) suit if any ought to have been filed within period of 3 years 

 

3) no need to pay full amount demanded by bank 

Ajay Sethi
Advocate, Mumbai
99775 Answers
8145 Consultations

1) have you closed your car loan account as you have paid all EMI.

 

2) What was the last date of emi and how much was loan amount.

 

Kindly let me know all you findings.

Ganesh Kadam
Advocate, Pune
13008 Answers
267 Consultations

This is not your fault hence you can refuse to pay any amount which are charged by them at this stage.

If your loan has been fully discharged then you may issue a legal notice demanding your vehicle documents held by them.

Let them refuse to return the same for the reasons that may state therein.

You can drag them to consumer forum seeking releif and remedy including compensation for the mental tortures they have meted out to you.

 

T Kalaiselvan
Advocate, Vellore
89977 Answers
2492 Consultations

1) Don't pay any amount to the bank. 

2) send a legal notice through an lawyer and file a consumer complaint under deficiency of service and claim compensation. 

Mohammed Mujeeb
Advocate, Hyderabad
19325 Answers
32 Consultations

Hello,

Did you took the NOC from the bank after re payment of the loan? 

 

Regards 

Anilesh Tewari
Advocate, New Delhi
18103 Answers
377 Consultations

Sir if the amount is reflecting in accounts and no NOC is received from bank or any document for completion on loan then bank can ask for amount if amount is not due from more then 3 years. If the amount is due from more then 3 years then bank.cannot recover the said amount it is barred by limitation.

Further the mistake is part of bank you can deny payment and can complaint before ombudsman and can.file a consumer complaint. 

Shubham Jhajharia
Advocate, Ahmedabad
25513 Answers
179 Consultations

Please don't delay your loan was sanctioned on fluctuating basis so if due to fluctuation it has increased then you will have to pay, so please only check what was the interest at that time otherwise they may recover it as land revenue. Please note that you have not taken certificate of clearing the loan at the time of settlement.

Koshal Kumar Vatsa
Advocate, Gurgaon
2282 Answers
3 Consultations

cases before consumer forum take 2 years to be disposed of 

 

2) pay amount under protest then claim refund 

Ajay Sethi
Advocate, Mumbai
99775 Answers
8145 Consultations

1) You can go in Consumer Forum along with all points should be narrated from the date of loan till today.

Ganesh Kadam
Advocate, Pune
13008 Answers
267 Consultations

1) Whenever a person pays off a loan, its important to take this NOC document from your lender.

2) You should file complaint in district consumer forum..

Mohammed Mujeeb
Advocate, Hyderabad
19325 Answers
32 Consultations

See there are chances the matter can be decided in your favour and you can get.relief least from the interest as there is delsy from the bank.and on same interest is levied.

Shubham Jhajharia
Advocate, Ahmedabad
25513 Answers
179 Consultations

You can approach the consumer forum for relief.

You can mention it as unfair trade practice and also deficiency in service.

You can claim compensation also for mental agony.

T Kalaiselvan
Advocate, Vellore
89977 Answers
2492 Consultations

Sir, don't be confused as I suggested earlier is the true and correct advise instead of going to court/courts you should adopt the beneficial way as the amount is small please do one thing ask the branch manager and move an application for adopting OTS as the BM Saheb has power to do so and he may cut down the amount.

Koshal Kumar Vatsa
Advocate, Gurgaon
2282 Answers
3 Consultations

Its not your fault they cant charge you interest for their fault. You are only liable to principal amount. approach consumer court if you feel aggrieved by their conduct.

Prashant Nayak
Advocate, Mumbai
34514 Answers
249 Consultations

Send a letter via lawyer and then file the case before the consumer forum for unfair trade practices. 

Why did not you take the NOC after closing the loan?

Hypothecation has been removed from the RC or not? 

Regards 

Anilesh Tewari
Advocate, New Delhi
18103 Answers
377 Consultations

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