Yes you serve the company a legal notice and file a consumer complaint that the defected TV was given and can claim for replacement and compensation for harassment and damages along with the legal charges,

1)if you have exhausted all other options and remedies, and the seller or service provide has not solved your problem, you can proceed to file a complaint in consumer court.

2) 24A of the Consumer Protection Act, 1986 provides for the time period of filing the complaint. ... In simple language, you can't file a complaint after 2 years from the date of cause of action. But if you can give a valid and sufficient reason to the authorities, and they agree, then it can be filed

File complaint against company before consumer forum and seek orders to direct company to supply new TV set

2) seek litigation costs and compensation for mental torture undergone by you

Dear client

Consumer complain maintainable within 2 years of cause of action arise. It will start from the day when they refuse to replace or given last surety of replacement . If Limitation period ovdr than can be condoned by filling application for consolation of delay. Can be filed , guarantee period has nothing to do to calculate limitation period.

Firslty, Sir, let me tell you that the moment you make an application for any compliant, and the same has been filed within the guarantee period then it may be taken as you have made in the said period irrespective of the fact that now the guarantee period has been over it about to over.

Secondly, you should approach the consumer forum for the same, and also ask for the compensation for the delay.

Thirdly, you would surely get relief.

Good Luck...!

1) Still you have one year of guarantee period so you should make complaint in consumer forum at the earliest.

The complaint itself should have been filed within a period of 2 years from the date of cause of action, in this case, the two years has lapsed, hence the complaint itself is not maintainable.

You will have to approach the civil court and seek out your remedy there.

Hello,

Send a legal notice to the company.

The complaint has to be filed within 2 years from the date of cause of action.

You are liable to get compensation in case of unfair trade practices.

Regards

Hello

The problem occurred when fhebtv was in the guarantee period and you informed the company but they didn't do Anything. It is their negligence which has produce this situation.

File a case in the district consumer forum asap.your mails and calls are testimony to the fact that you did what was necessary.

Regards

Firstly you should send a legal notice to the company to make the replacement or refund along with interest and compensation for the mental agony caused

If they feel too adhere within 15 days of the receipt of the legal notice, you can proceed to file a complaint in consumer court claiming refund or replacement along with interest, compensation and litigation charges from the company.

The email correspondences are not considered as evidence in general sense.

However if your last communication with the company in this regard is within two years preceding the date of filing the consumer complaint before the consumer forum, you can very well go ahead.

File a case in Consumer Court for deficiency in service.