Issue them a legal notice and then subsequently file a case in the consumer forum.
Also tell me that what was the cost of the vehicle?
Regards
Warranty car caught fire while driving
Hi. I had purchased a car in 2016 January. It was Ford Figo Aspire Petrol and top variant. On 20 September 2017, i was driving back to home, suddenly some smoke from bonnet i saw while driving. I stopped the car and then instantly it caught fire in the engine bay. I stepped out from car within time. It was still in warranty and Ford motors denied to take responsibility of faulty vehicle provided to me and saying it was no defect. My Life was in danger driving the faulty vehicle. I want justice.
Asked 8 years ago in Civil Law
10 Answers
Hello sir , first intimate the insurance company and ask for the insurance claim .. If they deny you the insurance, it is advisable to first serve them a legal notice through a lawyer asking for the compensation .. If they fail to comply you can approach consumer court and file a compensation case against the ford showroom and the insurance company
1) file complaint against the manufacturer and dealer for deficiency in service
2) seek orders to direct company to provide new vehicle as it was within the warranty period
3) seek litigation costs and compensation for mental torture undergone by you
It often occur witht he motor vehicel comonaies and hence such actions msut be prptested with stern legal actions.
Send the seller a legal notice asking for replacement of car or the faulty engine itself.They Are not likely to do this.
In that event file a case beofre the consumer forum where you may get relief of replacement of car as well damages and compensation.
So meet an advocate and do the needful on that account.
Dear Client,
Send legal notice to recover amount paid/new car, fail to do so, Also tell them , u r pursuing the issue to local news paper.
File consumer complaint impleading both ford and insurance company.
Reason of fire ? fact finding /technical report of insurance company.
You could lodge a FIR against Ford India.
Send a legal notice seeking damages and compensation.
If your grievances are not redressed despite the notice, file a consumer complaint.
You can get relief from consumer court
You need to file consumer complaint at consumer forum as well as suit for damages in court of law.
Please file a case before local consumer court to get compensated properly without paying court fee .... and secondly also once you file a case get the same published on local newspaper so that the reputation of seller is tarnished ....
Since it is within the warranty period, you may first issue a legal notice to the showroom owner and endorse a copy to the insurance company owner.
Then you may aproach consumer forum for remedy.
