Mental harrasment to me n My Famly by Bajaj finance Employee and Recovery aAgent n abusing

Hi I Took Personal loan befor two years. I paid Regular EMI .. somehow last mobth april Due To some crisis its skiped. Only 1 EMi skip. The Recovery Agent came Home n abuse my mother n father. I ws out of station.. i spoke wd Bajaj Financer Employer tld to Give u remaining Amount only 1EMi aftr a week.They camr Home at Night 9pm to collect EMI any how . Told my father if u cant Give right now I will Do FRI againts You N Some Abusing words n They can called again again on ph aftr teling n spoke wd dem ... My Mom isnt well she is 61yrs old sever Knee problem A Agent came 3.30pm Noon 3rd may n wrmt 4pm my father n me wd nt at home .. My mom cant evn stand in pain c stand half n hour wd sever pain n Agent force her to Give last 1 emi... Already i spoke n clear wd Finance Employee for a week To pay.. Can u Plz tell me wat can i do.? This Finance company can always Fo mentaly torcher.. I want to Do Legal Action Against Employeewho told my Father For FRI.. One More things They Dont hv any writen Letter or court letter They Tld v hv pressure soo v have to collect any how..