Bike not getting delivered by logistics company

Bike not getting delivered by Carizone Logistics. I gave my bike Bajaj Pulsar 180 to Carizone Logistics on Jan 24th 2018 to transport it to Bengaluru but they have not delivered my Bajaj Pulsar 180 bike till now. The have said they will do it by 31st Jan 2018. Also initial quotation they have sent was of INR 3000 and then they sent me a bill of INR 5164 through whatsapp on 28 Jan and said that my bike has reached Chitradurga and will reach Bengaluru tomorrow on 29 Jan 2018 and said to make total INR 3164 payment on 28 Jan as they cannot deliver till i make full online payment, so I made the complete payment, but they have not delivered my bike till today and now they don’t even pick my calls and tell me where my bike has reached. They have updated on the tracking id saying it has left from Chitradurga on 29th January, but it has not reached me till now. Note : Chitradurga is 3 hours from Bengaluru. They are not picking my calls now, not giving any details. They have done this with other customers also before.