Regarding delay in issuing B.Tech Degree Completed on 2011.

I am Harish Kumar, Completed my B.Tech Degree from Raj Kumar Goel Engineering College, 40 Km Stone, NH-24, Delhi-Hapur Road, Pilkhuwa, Hapur- 245304 (U.P.) during 2007-2011, and This Engineering College comes under Uttar Pradesh Technical University (UPTU). I got all the original mark sheets from first year to fourth year and attended Convocation ceremony also, But During my Convocation ceremony which was held on the Year 2013 I got to know from my college that my Degree is not printed by the University. From that day till now, I am in continuous contact with my college and my university and they are giving me the same reply that still the printing of my degree is pending. It is almost 4 years and I want to know why my degree is still not printed. Below are my details, Name : Harish Kumar Branch : Mechanical Engineering College : Raj Kumar Goel Engineering College, 40 Km Stone, NH-24, Delhi-Hapur Road, Pilkhuwa, Hapur- 245304 (U.P.) College Website : Website : www.rkgec.edu.in University : Uttar Pradesh Technical University (UPTU) University Website : http://www.uptu.ac.in/ What should I do now ?