File complaint against company before consumer forum and seek orders to direct company to refund your money with interest
mention that you are willing to return the defective product but company refused to accept it
Insaraf
N October 19, 2019, I purchased a bed from insaraf.com website. the company delivered to me on 7th Oct 2019. But I reject the product at the time of delivery because of damaged and not delivered the correct product as per promised on the company webpage. But the company delivery boy forcefully put the product in my home and run away (note: I am not done signature on the delivery note ), Legally product is not mine. company forcefully put the product in my home. and the company does not communicate well on mail and phone communication to resolve the problem. Points 1. You illegally store your material in my house. (forcefully entered in personal property) 2. You used cheap quality material, apart from Sheesham solid wood( fraud case) 3. As per your company webpage promise, your product is not as per quality you mentioned on the webpage. ( cheating case ) 4. You trying to send a person to repair the product, ( As per new product why I should accept damaged material and repair ) 5. no loyalty of email, Phone call or other communication try from your end, for solving the problem. which I emailed you with the proof of photographs.
Asked 4 years ago in Civil Law
10 Answers
Consumer complaint will file. First issue legal notice.
Hello,
- You can get a legal notice issued to the company that sold the product to you seeking replacement of the product and explaining why you can't compromise with repairs and how they are liable.
- In case the company refuses to replace or compensate, you can either file for recovery of the amount spent or replacement of the product.
A complaint must be filed in the district consumer forum against the company.
Also a criminal complaint can also be filed for cheating and fraud.
Regards
See.you can engage an advocate and give them.a legal notice if on legal notice they are not ready to settle by either providing proper product and compensation or refund with interest file a consumer complaint before the district consumer forum and seek relief of new product or refund along interest and compensation for mental agony.
Did you pay for the product?
You can issue a legal notice to the company and then approach consumer forum for relief and remedy.
You can also claim compensation for deficiency in service as well as for the unfair trade practice.
All the points mentioned in yor query besides any other point as suggested by your advocate may be added to your pleadings in the consumer complaint case.
You can send them a legal notice with the details of the deficiency and if they fail to oblige even after that please file a complaint before the consumer forum, you will be compensated by the court.
You should file a complaint before consumer Forum and demand compensation from them to deliver the damaged product forcefully which was not even of the quality which was promised on their website.
You can file a consumer complaint before the court and seek the compensation for deficiency of service
