Hello,
These bank in UAE engage agents in India who then adopt illegal means to harass you so that you return the amount. This is the common practice adopted by UAE banks for the purpose of recovery.
yes you may talk to them about settlement and if the agent here in India harass you further then you may go ahead and lodge a complaint against these agents.
is it Mashreq bank?
regards
You may engage some lawyer and talk to them for settelment