1) Section 13(2) (a) of the Act provides that a consumer forum shall, if the complaint relates to any services , refer a copy of such complaint to the opposite party directing him to give his version of the case within a period of thirty days or such extended period not exceeding fifteen days as may be granted by the District Forum, i.e. within a period of 45 days from the date of receipt of the complaint 2)Supreme Court in the case of Topline Shoes Ltd. Vs. Corporation Bank held that Section 13(2) (a) is the directory in nature which the consumer forums are ordinarily supposed to apply. In other words, the forum or the commission has to consider all facts and circumstances of each case and then to exercise its discretion whether the delay in filing a reply beyond a period of 45 days can be condoned. Therefore, the right to condone the delay in filing reply by Opposite Party beyond a period of 45 days was given to consumer forums or commissions under the Act. 3)inNew India Assurance Co. Ltd. Vs. Hilli Multipurpose Cold Storage Pvt. Ltd 2015 SC has clarified that forums/commission under the Consumer Protection Act “can grant a further period of 15 days to the opposite party for filing his version or reply and not beyond that”. It is therefore now clear that the total time for filing of reply can not exceed beyond 45 days, as per Section 13(2)(a) of the Consumer Protection Act, 1986.