Drawing of money without rendering service
Sir,
I was searching on line the name and address of an Indian Mobil phone.
During the search process, one of the foreign (probably US Based) site declared that the particulars are available and I have to pay $1.00 for it.
Accordingly I paid.
The next window appeared wherein – but to my dismay no details as assured – were displayed.
Immediately I sent an e-mail stating the problem.
I got a reply as follows:
“Please be informed that the phone number you are searching maybe under phone number privacy protection or there are no data found elsewhere under the number being searched for.)
I sent another mail as follows:
“on entering he phone number a window appeared stating that name, address etc are available and that I should pay a sum of $1.00 for the reports.
Believing that only I paid he amount.
If the position that the phone number "maybe under phone number privacy protection or there are no data found" had been displayed, I would not have paid for it.)
There was no reply to this mail but few days later another $39.00 were drawn from my credit card information I had provided on the first occasion for paying the $1.00 that too:
- without my fresh authorization
- without providing any service I sought for
I feel that is unfair and unlawful too.
Therefore, I had sent another mail objecting to this drawing of money without rendering any service
Since no reply was received from them, I sent another mail on 9th February and there is no reply from them till date.
Mean while, I recorded my objection with Customer Care Contact of Citibank as to how they admitted and paid a sum of $39.00 without fresh authorization. After, discussion, Citibank has refunded on its own the $39.00 informing me (over phone) that, the refund is pending investigation and if proved against my complaint, it will be charged again.
These are factual events.
Now my questions are:
1. If A compensation claim can be filed in a Court of Law?
2. If the case can be conducted without necessitating my attendance (I am 72 years and residing near Tiruchengode of Namakkal District, Tamilnadu).
Please advice me early.
Thanking you and with Regards,
Yours sincerely
Dr.G.Palani
Retd.Joint Director,
Tamilnadu Public Health Services
Mobile: [deleted], [deleted]
18.02.2016
Asked 8 years ago in Criminal Law
Religion: Hindu