You can send everything in writing to owner directly and seek action 

1) the leave and licence agree e t would be containing the address of owner .contact the iwber directly 

2) if there is no lock in clause terminate the agreement by giving one month notice and vacate the flat 

Unless, you have any service agreement done with the Broker, no effective remedy lies against him.

A civil suit against the broker , if filed, would not be cost or time effective. 

You may repair the leak and get the cost deducted from your rent. 

You will be having the address of the owner in the copy of the agreement.

You collect the evidences of all the issues you face and also the negligent attitude of the broker in this regard.

You can send a notice to the landlord describing the details of the deficiencies and your grievances and demand rectification of all the issues.

If you don't get proper response then you can plan appropriate legal action in consultation with an advocate having expertise in the field.

You should send a written complaint to the broker and owner documenting all issues and delays. Request direct communication with the owner for maintenance resolution. If harassment or threats continue, you can file a complaint with the Maharashtra Real Estate Regulatory Authority (MahaRERA) and seek legal advice to protect your tenant rights under the registered leave and license agreement.

approach society for contact details of the owner . society will have his contact number 

You can send legal notice to the broker immediately seeking action and stop rent payments

Send a written notice (email or registered post) to both the broker and the flat owner’s address mentioned in the leave and license agreement.
In the notice:

1. Document the false promises, delay in agreement, leakage issues, and harassment.

2. Demand direct contact with the owner for maintenance and safety matters.

3. State that the broker’s conduct amounts to misrepresentation and harassment under the Maharashtra Rent Control Act, 1999 and Consumer Protection Act, 2019.

4. If threats or interference continue, file a police complaint under Section 506 IPC (criminal intimidation) and approach MahaRERA or the local consumer forum for redressal.

You can issue legal notice to both the owner and the broker in a single notice. 

You can send the legal notice to the address mentioned in the agreement,  let it be returned undelivered,  you can pursue legal action subsequently as per law. 

 Dear Client,
Since you have a registered leave and license agreement, the owner cannot evict or “change the tenant” based on a broker’s false claims; you are legally entitled to remain for the agreed term, and the broker’s refusal to give owner contact, false promises about repairs, and intimidation amount to misrepresentation and harassment. You should immediately communicate in writing (email/WhatsApp) to the broker and owner (use address/email in agreement) documenting the leakage issue, false assurances, and the fabricated parcel incident, and demand repairs under Section 108 of the Transfer of Property Act; if repairs are not done, you may either (a) get them done yourself and deduct from rent after notice, or (b) send a legal notice seeking termination without penalty due to defect not disclosed at handover and demand refund of deposit. You may also file a complaint with Maharashtra RERA Housing Grievance Cell / Police (NC) for harassment if threats continue. Do not tolerate broker pressure — your rights stem from the registered agreement, not his words.
I hope this answer helps. For any more queries, do not hesitate to contact us.

You have entered into a leave and licence arrangement based on assurances given by the broker regarding the condition of the flat, including removal of furniture and repair of leakage. These assurances were not honoured, the registered agreement was delayed, the broker has refused to give you the owner’s contact details, and you are now being subjected to false claims and intimidation about replacement of the tenant. The conduct of the broker amounts to clear misrepresentation and concealment of material facts, and the owner remains contractually bound to provide you a habitable premises under law.

Once the leave and licence agreement is registered, your legal relationship is with the owner, not the broker. The refusal to provide the owner’s contact information is not lawful, because the Maharashtra Rent Control Act requires full disclosure of the licensor’s details in the agreement. Any attempt to block communication between you and the owner is a deliberate obstruction of your tenancy rights. The alleged “parcel incident” has no legal relevance and appears to be a pressure tactic.

The leakage in the premises is not a minor inconvenience; it is a structural defect which the owner is legally obliged to repair. If the defect existed before you moved in and was concealed or falsely promised to be repaired, this amounts to deficiency in service and fraud. You have the legal right to demand repairs, and if the owner does not comply within a reasonable period after written notice, you may either carry out the repair yourself and deduct the cost from rent, or terminate the agreement without penalty.

The broker's conduct also gives rise to an independent remedy. A real estate agent in Maharashtra must be RERA-registered and is bound by duties of disclosure and fairness under the Maharashtra Real Estate Rules. Withholding the owner’s identity, misrepresenting the condition of the flat, and collecting brokerage under false assurances amount to unfair trade practice. If the broker is registered with MahaRERA, you may file a complaint seeking refund and compensation. If he is not registered, that itself is unlawful and you may file a police complaint for cheating.

If either the owner or broker threatens eviction or attempts to force you out without following the agreement’s termination clause, you may file a police complaint for criminal intimidation and trespass, and if required, seek an injunction from the civil court against illegal eviction. Your possession as a licensee under a registered agreement is protected by law, and no one can dispossess you without due process.

The next practical step is to send a written notice by email and speed post to both the broker and the owner at the address stated in the agreement. The notice should (i) record the misrepresentation regarding repairs, (ii) demand the owner’s contact details, (iii) demand completion of leakage repairs within seven days, and (iv) warn that failure will result in repair-cost deduction or termination with claim for refund and damages. All communication should now be placed on record in writing and not left to verbal assurances.

This is a classic case of broker misrepresentation and concealment combined with the owner’s breach of basic landlord obligations under tenancy law. Since you are the lawful tenant under a registered leave and license agreement, you have several clear rights and remedies available.

Here’s a detailed step-by-step plan of action and legal strategy you can follow:

1. Preserve all records and evidence

   • Keep copies of your registered agreement, rent receipts, and any communication (messages, calls, videos, photos of leakages, etc.).

   • Save all chats with the broker where he made promises about repairs and communication with the owner.

   • Keep the video you sent on 23rd April and any subsequent exchanges.

2. Send a written notice to both the broker and the owner (through available address)

   • Even though the broker hasn’t shared the owner’s direct contact number, you can send a formal written notice by Speed Post with acknowledgment to the address mentioned in the registered agreement (the other flat of the owner).

   • In the notice, record all the facts — leakage issue, false assurances, delay in agreement, non-repair, false story about the parcel, and refusal to share the owner’s contact.

   • Demand immediate rectification of the leakage and request direct contact with the owner for further maintenance.

   • Mention that failure to respond will compel you to take legal action before the Rent Authority under the Model Tenancy Act (if applicable in your State) or before a civil court for deficiency in service and mental harassment.

3. Send a complaint email/letter to the broker’s firm or platform (if applicable)

   • If the broker works through an agency, property portal, or RERA-registered entity, you can complain directly to the company or file a complaint under RERA for misrepresentation.

   • Real estate brokers are now regulated under RERA — they are not permitted to conceal ownership information or mislead tenants.

4. Contact the society/association office

   • Politely approach the building’s maintenance office or society office to confirm the owner’s name and flat number. As a lawful tenant, you are entitled to basic contact details of the person to whom you pay rent.

   • This will help you directly send future communications and notices.

5. Legal options available

   • Consumer Complaint: You can file a complaint before the Consumer Commission (District level) for deficiency in service and mental harassment against both the broker and the owner, claiming compensation.

   • Civil Suit / Rent Authority Complaint: You can also move a civil court or the local rent authority seeking:
     • Repair of leakage and maintenance as per agreement terms,
     • Injunction restraining them from wrongful eviction threats, and
     • Compensation for harassment and misrepresentation.

   • Police Complaint (if threats continue): If the broker continues intimidation, you may file a preventive complaint with your local police station under Sections 504 and 506 IPC (criminal intimidation and insult).

6. About the parcel and tenant change threat

   • The “parcel incident” is likely a false excuse. Since you hold a registered leave and license agreement, the owner cannot evict or change the tenant during the agreement period except through lawful termination notice or court order.

   • Mention this in your written notice clearly: that any attempt to harass or illegally terminate tenancy will be treated as criminal intimidation and breach of contract.

7. Prevent future issues

   • Always ensure direct contact with landlords in future deals — never rely solely on brokers.

   • In future agreements, include clauses making the broker jointly responsible for any false representation.

8. Immediate next step

   • Draft and send your formal written notice by Speed Post this week to both the broker and the owner’s address on record. This will secure your position legally and deter them from wrongful eviction or harassment.