They can be given by ombudsman
it is not privileged communication
RTI act and Ombudsman offices
If a complainant in insurance or banking ombudsman subsequently puts a RTI and demands all correspondence,notes f Given by The Respondent to the Forum can they be given by Ombudsman office Does the relation between the company and Ombudsman a Fiduciary relationship and can the information be denied under any sections or subsections of RTIAct
Asked 4 years ago in Civil Law
7 Answers
He can get the same under the proceedings too. RTI will also provide the same to you
Dear Client,
Such information may not be disclosed on an RTI as it is regarding a third party and may be designated as confidential. Thus, it is better to request a detailed status report of your complaint from the ombudsman.
Thank you
The information sought from the Ombudsman by the applicant has to be furnished by the authorities concerned.
The insurance company being a PSU also has to furnish the requested information/documents sought under the provisions of RTI act.
Sir the concerned company is not psu it is private I'm asking from point of view of ombudsman office whether the correspondence given by company can be denied citing fiduciary relation between company and Ombudsman or any other section and subsection of sec 8 of RTI Act
Asked 4 years ago
Ombudsman cannot deny giving information of correspondence exchanged with insurance company
No it can't be denied if it's part of proceedings. Only denied if it contains private confidential documents
The Ombudsman is a public authority hence they cannot deny to furnish the information sought through RTI act.
There is no question of fiduciary relationship between the insurance company and the Ombudsman.
The Ombudsman is a government official who deals with complaints made by ordinary people against public organizations.or the organisations which are required to report to them as per the directives of Government