1. The theft of the electricity service connection meter is different subject to that of the termination or disconnecting the electricity service connection.
The department is right to inform you about the procedures of law to be complied in this regard.
The minimum consumption bill has to be paid by you till such time the service connection is disconnected on your request.
The question is not about whether you live in the property or not, it was on your application that the electricity service connection was allotted to you hence you may have to abide by the rules and procedures of law in this regard which was agreed by you while seeking the service connection.
2. You cannot force them if they are reluctant but you can always approach their higher authority with a similar application in writing expressing your grievances seeking his intervention and instructions to the subordinate officials to initiate action on your application for this purpose as per law,.
3. The minimum consumption bill has to be paid by you till such time the service connection is disconnected on your request.
The police cannot pass instruction to the electricity department to disconnect the service connection allotted to you, they can investigate into the criminal complaint that has been lodged by you and their obligation ends there itself.
4. Consumer case is not maintainable nor it will be entertained for the theft of electric service connection meter.