- It is very ashamed that the officials of the AirTel type of company is playing fraud with the consumers after playing a short cut technique. 

- Since, your bank has already confirmed the debited amount of  Rs50320 after crediting the account of AirTel , then the said company is bound to refund the extra amount with interest in your mothers account.

- If the customer care is not lodging your complaint and refunding the same , then you should send a legal notice to the AirTel , and thereby ask for compensation for mental harassment as well. 

- If, no response then file a complaint before the Consumer court for getting full amount refund with compensation. 

Issue legal notice to Airtel to refund excess recharge paid of Rs 50000 

enclose bank confirmation of money debited from your account 

if Airtel fails to refund file complaint against Airtel before consumer forum and seek orders to direct Airtel to refund your money with interest 

1. Send him a legal notice through lawyer.
2. Thereafter file a suit for recovery and put the name of the bankers both the parties as witness.

Send them legal notice, if not cplied file a consumer forum case.

This is an out and out fraud for which it can be brought to judicial Review. 

This act of the Airtel is cheating as well criminal breach of trust. 

So lodge a complaint with police alleging the offence.  Once it's done FIR can be registered after which the company should come forward to settle the dispute with you. 

Please make complaint in writing to cybersecurity cell in your area submitting all details along with bank details and statements of accounts for investigation against Airtel Co.

Cybersecurity cell would investigate and register crime under cyber crime I T Act 2000 with 420 I P C 

They may recover your amount in excess paid to Airtel after registration of crime against them.

Bank has duly verified amount debited from your account to airtel. Send legal notice for immediate refund and if not refunded within 7 days. Have to file consumer complaint.

Dear Sir,

You are suggested to approach your HDFC bank once more and get the details of the bank account in which the amount was credited. The serve the legal notice to that AIRTEL and ask for refund of the money and if not done file the case for the same. 

You have right to the said statement. If not given you can send them notice and file case against the so as company in consumer court. 

Make complaint to RBI ombudsman regarding about above transactions in details .

Police may not register FIR. But can try.

Not RBI but broadcasting ministry.

Actual releif will get from consumer court only.

First send legal notice, for that no need to go out. Contact an advocate.

This is bank transaction where Airtel is denying and your bank is accepting, so take bank transcation with RBI. Who has approved the online trasncation to Accept to RBI .

RBI and  Cyber security cell has no connection with the dispute.

Criminal case is good option.  Else file civil suit.  Consumer case may not succeed. 

Consumer court is more effective and speedy. If you want criminal proceedings then file FIR

1. This is correct option only 

2. Police will not lodge FIR in this case , as this not come under cheating 

3. No, this not against the bank . 

4. No, cyber cell has nothing to do this type of transaction . 

- Hence send a notice firstly , i have already solved such problems against a bank. 

Online cyber security cell complaint against Airtel Company for exorbitant payments made and request for recovery. 

Since Airtel DTH TV connections are regulated by TRAI New Delhi. Telecom Regulatory Authority of India is regulatory authority to regulate the business of Broadcasting satellite channels and distribution of channels as well.

Please make complaint in-writing online to TRAI New Delhi for exorbitant payments made and amount paid to Airtel in excess of regular payments. As of today No refund. 

BROADCASTING of satellite television shows and channels are licensed and controlled by Ministry of Information and Broadcasting, Shashtri Bhawan New Delhi.

Please make online complaint against Airtel DTH to MIB Shastri Bhawan, New Delhi.

Send legal notice file complaint before consumer forum 

2) regarding FIR police May not take any action as it is ciivl dispute 

You can issue a legal notice to the company demanding the return of the excess amount paid to them by mistake. 

You can attach the documentary evidences to establish the fact in the legal notice. 

If they don't respond or comply with the demand made you may file a money recovery suit on the same lines. 

Consult a local advocate and proceed as suggested 

You will be given with the solutions,  it is you who has to utilize the situation on the basis of prevailing circumstances. 

No.1 would be the proper procedure and most effective 

you can file a complaint with the ombudsman under whose jurisdiction the service provider’s office is located. 

You have to check in your airtel wallet if you can see the amount there well and fine and secondly, you can check amount by dialling 12150 from the registered number. If the payment is via airtel subsidy medium, the amount might be blocked at subsidy. You can go to nearest airtel customer center and request them for details. You might recive a message on your registered mobile number. In case of not receiving any message or response from customer care, you can proceed with legal case against them.

Dear Sir,

All above suggestions are correct and you are suggested to file complaint with RBI which will be online and you may not be required to go anywhere. The action of legal notice and other things may happen later also. 

1. You should engage a lawyer and send legal notice to airtel for refund of money paid to them by mistake along with interest to which custormer care executive are straight away denying such transaction.

2. After legal notice file suit before consumer forum for refund of money with interest along with compensation for harassment and agony suffered. 

File a complaint against the airtel in the consumer forum immediately.

A legal notice followed by the complaint in the district consumer forum.