Fraud by Interior designer
I hired an interior designer on the basis of my cousins recommendation for carrying out works in my flat. As I work on ship and my wife is alone at home with two kids, we completely trusted them in execution of all the jobs that are being carried out in my flat.
They charged around 23 lakhs for wood work , Italian marble fixing and polishing, tiles laying and some other miscellaneous jobs.
After I checked into my new flat a month ago, it was really shocking to find that the quality of wood that had been used in my flat was of highly inferior quality, hardware is totally damaged and on the whole the quality of work is found to be highly substandard.
After getting the assessment done by another 4 interior designers in my place, the value of the total works was not exceeding 12 to 14 lakhs at any cost.
Apart from this, I am more worried about the poor quality of wood that has been used in my entire flat. Interior designer is refusing to give any bills for any of the items that were purchased in my flat.
Can you please advise how this firm can be punished so that no other clients can get cheated the way I was cheated.
Asked 7 years ago in Civil Law
1. Sir, there was no written agreement as such except an estimate cost sheet for the jobs in my flat. She just quoted 1000 rs per sft . Quality of the wood is mentioned to be water proof/termite proof. Cost of the ply was never mentioned and infact she changed the description of jobs in the final cost sheet as compared to the initial one.
Even the measurements what she gave initially were not matching with the final sheet. For producing bills, she was asking me to pay further 4.5 lakhs.
It has been 01 month since I checked into my new flat. All the carpentry jobs , tiling jobs, painting jobs were found to be disastrous. Hinges were found rusted. Wooden planks inside wardrobes are bent. Laminates found swollen. Child beds were found bent. All the hydraulic lifters are found broken. Made a total mess in my flat.
Asked 7 years ago