ABI and AMEX are not stopping services of my credit card.
I had credit card from SBI and American express both.
I sent emails to SBI more than 10 time to confirm that my account
deactivated so i shouldn't be charged but they do not respond back with
proper information. I have all the emails communication happened with
Same thing with AMEX, i have called 3 time to discontinue the service
but it's still active. They says they have sent letter 3 times but i
never received and even they don't have information where these letters
are going. When it was a credit card they delivered my in next 2 days
and now it's discontinuation latter it's bee more than a month. Simply
they don't want to stop the account so they can charge for coming year.
Unfortunately, i don't have any proof against calls that i made to AMEX
because they only have phone support.
Can you please suggest me if there are any laws to deal with such
Can i file an RTI to reserve bank asking why my account has not been
discontinues even after requesting several time? will that work?