To get physical possession of the property getting by e auction.

I won the bid of the residential property by e auction on 28/10/2021. After that I deposited the 473000.00+1241000.00=1241000.00 in canara bank and application of home loan of Rs. 3500000/-. The share of my amount is deposited in the bank with in a month. Hence above 26% of the value is deposited in the bank. On 08/12/2021 the manager demand Stamp to process the loan. On and after few weeks of waiting, I mailed the the request letter on 25/12/2021 regarding possession of the property to the mail id of the bank branch and RO office of the branch. They haven’t reply to my letter in written. When I meet him in the branch he replied me to wait for it as the bank himself couldn’t get possession of the property till then. They satisfied me saying that the legal department of the bank is in process of getting the physical possession of the property. Finally on 14/07/2021 bank got the physical possession of the property . in which I play the great roll to got it. After that on 16/07/2021 he asked me to meet at RO office of the bank. There he request me to withdrawl the bid amount saying that the amount is below 25% so the bid is not executed. Where as my deposited amount is above 26% of the Bid vaue. Kindly help me how could I get the possession of the property as soon as possible. I am an Advocate working in Taxation. The bid is in favor of my wife. My Mail ID [deleted] Mob. No. [deleted], [deleted].