Case against airgo packers & movers (gstin: 07bmfpp2733m1zq). car picked up but not delivered

I handed over my car to Airgo Packers and Movers (GSTIN: 07BMFPP2733M1ZQ) on 28 May 2022 to transport it from Delhi to Bangalore by car containers. After taking 80% payment, they committed that the car would be delivered in 7-10 days. But it has been more than 22 days as of today i.e. (19th June 2022) and we have no updates from Airgo Packers and Movers on the whereabouts of the car. We would need help and support for the same. Here are the details of what happened with the proofs- On 28th May 2022, Deepak (+[deleted]) from Airgo Packers and Movers told me to go to Gurgaon and get the car loaded. He asked me to contact Monu Sharma (+[deleted]) once I reach there. After reaching there, I met Monu and went directly to the car loading point where my car was loaded in the trailer no. (RJ47GA1271) that belonged to KM Trans Logistics Pvt Ltd. I took all videos of loading and trailer number. Meanwhile, Deepak sent me LR for the same and promised me that GPS tracking ID and other driver details will be shared after payment. They committed that the car would be delivered in 7-10 days. Then after that, I came to Bangalore on 1st June (Wednesday) and called him on 3rd June (Friday), exactly 7 days after loading and Deepak did not pick up the call. I tried again the next day no one responded. Rekha from their support team called and said that car will be delivered by Sunday. I waited till Sunday evening and called her again. She was clueless and looped in Deepak. Deepak promised that car will be delivered by Monday morning but was never delivered. Finally, on 9th June (Thursday), Rekha from Airgo sent me a voice note that the car will be delivered by Sunday. We waited till Sunday and the same was again not delivered. Monu on Sunday told me that they had some Payment confusion and the same was not transported and promised that it would be delivered on Wednesday. His senior, Somvir (+[deleted]), also said the same thing. After waiting till Wednesday, we called them and they asked to wait till the next day. They kept doing this till 17th June i.e. the 20th day!!! On 17th June, they again told us that the car will take another 5 more days. It's been more than 22 days as of today i.e. (19th June 2022) I have a video recording, audio recordings, LR and payment proof for the same Need advice on what action can be taken against the company and retrieve my car as well.