False transaction

I am from delhi, my bank account is freezed by Chennai cyber crime cell. i went to the bank and asked for the reason. And the reason is in the month of january i have received 10,000 rupees from unknown account ( i was not aware of it). but when i saw the kotak bankstatment its showing my wife's name and someone else's account number, that day my wife did multiple transactions (for bill payment and other investments), how it can be possible. to clearify this, i went to my wife's bank (indian bank )and showed them that my wife tried to transfer 10000 in my account but it was declined, but my account was credited from the other account. When the indian bank manager saw the details it showed that the account holder's name is my wife but the account number is some another indian account holder from chennai. so they said that some technical issue happened we will raise a request to solve this to IMPS and ones we receive reply from IMPS we will let you know. But my kotak account is unnessessarily freezed and not able to pay my cretid card bills and home loan amounts. please advise what to do.its been 20 days no reply received from my wife's bank.